210-224-0258, or 210-422-3341

Tempest Musical Instruments manufactures and distributes their complete line of musical instruments all over the world. In order to have the optimum value for the consumer, the instruments are marketed so that the maximum value can be given to the consumer. This means we use no distributors, wholesalers or dealers in our delivery chain. Thus, the maximum cost value is obtained and we are the “sole source” for Tempest Musical Instruments. To further support our customers, Tempest Musical Instruments gives an unprecedented 5-year warranty on all of the instruments. Our desire is to completely stand behind the total process of making the customer satisfied with the investment.

Tempest Musical Instrument Limited Warranty

Tempest Musical instruments will repair or replace the product covered by this warranty, which becomes defective or malfunctions under normal use and service during the term of this warranty, without charge for labor or materials. You will be responsible for any shipping charges if the product must be shipped for warranty service. Tempest Musical instruments will pay the return shipping charges to any Continental USA destination, if the repairs are covered by the warranty. Cases and accessories are not covered by warranty.

This warranty does not cover damage, accidents, negligence, misuse, or abuse. Any shipment of the product, repair or attempted repair by anyone other than Tempest Musical Instruments or an authorized Tempest Service Center are not covered, as well as any unit which has been altered or serial number defaced, normal wear and any periodic maintenance, deterioration by reason of perspiration, corrosive atmosphere or external causes such as extremes in temperature or humidity, springs, pads and felt parts is not covered.

Type of Product Duration of Warranty*

Brass Instruments 5 Years

Wind Instruments** 5 Years

*This if from the date of the first consumer purchase from Tempest Musical Instruments

**Tempest Musical Instruments has the option to replace or pin a cracked joint.

210-224-0258, or 210-422-3341